Some would say that having a job in Philippine Call Centers may not be as noble as taking jobs as an IT specialist or a HR Officer. Unfortunately for these people, they still grasp a stereotype that has been proven wrong for years. Although some people would only resort to being a telemarketer because the pay is good, not many know but many claim that the training given in call centers are effective.
Although it does not require a four year degree, it is definitely one of the hardest jobs in the Philippines today. Its job description may be simple enough, saying that workers would have to communicate with various people. This job entails great service. However, it’s not as easy as it seems. In fact, people who undergo this job would have to be versatile. They would have to face people with different personalities. Each telemarketer has to be professional when dealing with these people. In short, they would have to be skilled with regards to oral communication and at the same time, emotionally mature.
Aside from these, call center agents have to be physically prepared for what’s to come. Most of the time, they would have to deal with shifting schedules. This can force them to alter their sleeping and eating habits. Not many are able to get past this. Some would already develop a weak body because of the drastic changes in their lifestyle. In a way, these telemarketers are paid to push their bodies to the limits.
As you can see, being in a call center may be an easy way to get money but know this, people who get hired here have to work hard to get a good salary. In short, we have to stop thinking that jobs in Philippine Call Centers are anything less because being a telemarketer is certainly one of the hardest jobs in the country today.